FAQs

This is a Brand NEW cartridge, which has not been, remaunfactured, recycled or or refilled. The cartridge is strictly designed and manufactured in accordance with fully certified ISO 9001 quality systems. All the components and raw materials are Brand New. This ensures that there are no compromises with quality so that you are guaranteed comparable printing quality just like you would expect from the original equipment manufacturer- This cartridge has been thoroughly tested for both Print quality and Page Yield on a batch testing system.

Compatible Cartridges - Frequently Asked Questions!

Q.Are all makes of compatible cartridges the same?

A.No, not all compatible cartridges perform to the exact same standards, quality does vary considerably from manufacturer to manufacturer. We only provide the highest quality premium products with the best performance. We know that by only supplying the highest quality products we will earn your future business and referrals.

Q.But your cartridges are not the cheapest we have looked at.

A. True. With strict quality control and after sales service support cost a little more. Unfortunately in our industry cartridges can be 'refilled' cheaply. The cost cutting has a direct reflection on the fault rate and print quality.

This Cartridge is BRAND NEW with all new components

Q.Will the quality of print be equivalent to that of the original?

A.Yes, because we only use the highest quality products, you can be certain that the results will be at least equivalent to that of the original. We aim to match original page yields and print density.

Q.Will the print life be equal to that of the original?

A.Yes, in some cases the print life of the cartridge can be in excess of the original.

Q.Will using a compatible cartridge void my manufacturers warranty?

A.No, the original equipment manufacturer cannot void your warranty simply for using compatible cartridges. In fact, there are laws preventing manufacturers from doing just that. Manufacturers can however refuse to repair a printer under warranty if it is proved that a compatible cartridge has caused damage to the printer. Our guarantee!

Q.What is your guarantee!

A.We guarantee that our products will not damage or cause premature failure to your printer. If as a direct result of using our compatible cartridges damage occurs to your printer we guarantee to either repair or replace the printer absolutely free of charge!

100% satisfaction guarantee!

We want you to be completely happy with your purchase.

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